at peer we want you to know what we do with your data. that’s why transparency is an important part of being peers.
as part of our efforts to be as transparent as possible, we have created this detailed overview of how long we keep your data.
in general, we keep most of your data for as long as your account is active. if you leave, we suppress the majority of your data and anonymize part of it for research and statistical purposes.
|
data type |
how long is the data kept |
|
user registration information data like your username, email address, display name, and phone number. |
30 days after your account is deleted or when you change one of those settings like the display name in the application. the previous value is then deleted. |
|
user preferences and metadata. these are os related settings that you can change whenever you want, like your preferences for sharing location data, receiving push notifications, access to address books, as well as in-app settings. |
when your account is deleted or when you change one of those settings in the application. the previous value is then deleted. |
|
user profile picture (optional). |
30 days after when your account is deleted |
|
user moderation information information linked to the monitoring of non-authorized behaviors on peer, for example, the blocked user list. |
30 days after your account is deleted (either because you requested it or after 1 year of inactivity). |
|
user support communication information when you contact peer's customer support team like questions, feedback or complaints |
up to 24 months after you’ve submitted a support ticket (date of first contact). we keep it for 24 months because this is the legal limit for consumer complaints |
|
location details on your location data, like timestamp, coordinates (latitude, longitude, speed, altitude, horizontal and vertical precision) data on sensors, such as gyroscopes, accelerometers, and compasses, pedometer |
30 days after your account is deleted |
|
complementary location data information like battery level, the bssids of wifi terminals, ssids in a temporary manner and for statistical purposes, wireless network names, and general mobile network information |
30 days after your account is deleted |
|
communications chat content, including messages, pictures, and emojis sent/received |
30 days after your account is deleted |